82109
Dátum začiatku
Maintain strong relationships with our clients to ensure timely collections and a high degree of accuracy (includes phone, e-mail and may include on-site customer visits)
Review and monitor A/R Aging Reports, collections targets and send statements and copies of unpaid invoices to customers
Respond to customer billing inquiries. Research unpaid or disputed amounts and work with Sales and Finance to resolve customer issues and correct billing errors
Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
Standardize processes to ensure capacity for our significant growth.
Diagnose, improve and fix any issues with our current collections processes
Continually look at ways to improve the customer experience
Earn the trust of your external and internal customers thereby building long-lasting relationships to reinforce Amazon’s customer centricity.
Work with the commercial side of the business to ensure we are serving our customers in the most effective manner