Špecialisti v oblasti reklamy a marketingu

- Receive phone calls, email and ticketing system queries from employees, and vendors in German language
- Document tickets and respond to inbound messages in a professional manner
- Resolve inbound inquiries to achieve proper resolution in prescribed time frames
- Communicate ticket resolution to appropriate customer contact and maintain ticket documentation
- Cooperate with other teams and departments in Holcim EBS
- Develop a general understanding of Holcim finance and accounting business processes and policies as defined by the Business Service Center