Špecialisti v oblasti reklamy a marketingu

As a Senior Reservations and Ticketing Executive at Insignia, you will play a crucial role in managing domestic and international flight bookings, ensuring seamless travel experiences for our elite clientele. With your expert knowledge of IATA BSP and airline systems, you will deliver exceptional service, from flight selection to ticketing and beyond. You will be responsible for handling complex reservations, troubleshooting booking issues, and providing tailored travel solutions with accuracy and efficiency. Key responsibilities: Flight Reservations & Bookings: Manage and process both domestic and international flight reservations, ensuring an efficient and seamless booking experience for clients Travel Recommendations: Advise clients on optimal travel options, offering personalized recommendations based on their preferences and needs Pricing & Availability: Maintain up-to-date knowledge of flight availability, pricing, and schedules to ensure accurate information is provided to clients Ticket Issuance: Issue and process electronic tickets (e-tickets), ensuring all transactions comply with airline regulations and client requirements Documentation Compliance: Verify and validate passenger documents, ensuring all necessary travel documentation complies with airline and regulatory standards Ticket Management: Handle ticket refunds, exchanges, and re-issuance, ensuring timely and accurate processing for clients