Špecialisti v oblasti predaja (okrem informačných a komunikačných technológií)

Responsible for supporting both our Merchants and Customer experience, they will drive merchant compliance via creation of multiple cases. Responsible for coaching FBA Merchants on standard processes, shipment requirements and errors encountered primarily via phone. They will also support continuous improvements, enforcing vendor and product compliance standards with FBA Merchants, communicating corrective actions with individual shipments to Seller Services with the goal of having FBA Merchants learn from mistakes. Suggest changes to the FBA merchant manual in order to share best practice and data analysis of defects.