- Ensuring completeness, accuracy and timeliness of processing
time administration and payroll, process correct calculations consistent with legal, audit and internal requirements and in compliance with SLAs
- Delivering quality, cost and productivity that meets or exceeds service level agreement (SLAs) specifications in HR Management services delivered to the business with respect to compensation and payroll and employee maintenance
- Providing customer service to the business especially to employees in the area of payments (benefits and taxes, payroll forms, information updates, income requests)
- Creating and maintaining control documentation, process flows and procedures, process accurate reporting & reconciliations (external/internal)