– support and troubleshooting of physical and virtual server infrastructure;
– Linux system diagnostics using command-line tools;
– basic administration of Ubuntu, Debian and CentOS servers;
– investigation of network, software and hardware-related incidents;
– monitoring of server health and infrastructure alerts;
– checking logs, services, processes and system resources;
– communication with customers and internal teams in written English;
– preparation of clear ticket updates and technical descriptions;
– cooperation with network, maintenance and senior support teams;
– gradual development of deeper knowledge in Linux, networking and cloud technologies.