- Manage communication with Polish suppliers in the local language regarding payment queries, invoicing issues, and account-related matters. - Respond to supplier inquiries and escalations received through Payee Central cases, email, and telephone. - Investigate and resolve complex invoicing discrepancies and payment-related issues to ensure timely resolution. - Provide proactive support to Polish suppliers to ensure compliance with e-invoicing requirements and processes. - Follow up with suppliers regarding outstanding queries and required actions to ensure efficient resolution of open cases. - Collaborate closely with Finance, Accounts Payable, and other internal stakeholders to resolve supplier-related payment and invoicing matters. - Maintain accurate records of supplier queries, escalations, and resolutions in relevant systems. - Build and maintain strong relationships with suppliers by providing professional and timely support in the Polish language. - Identify recurring issues and opportunities to improve supplier support and invoicing processes. - Participate in process improvement initiatives focused on operational efficiency and enhancing the supplier experience. Predpoklady: - Fluent in both Polish and English (written and spoken). - Previous experience in Accounts Payable, Finance, or a related field is an advantage. - Strong analytical and problem-solving skills with excellent attention to detail. - Excellent communication and interpersonal skills. - Good knowledge of MS Office, particularly Excel. - Comfortable communicating via phone and email. - Ability to prioritize tasks, work independently, and manage multiple responsibilities in a fast-paced environment. - Confident presentation and stakeholder management skills.